Privacy Policy
At Concepts AI (operated by CONCEPTS HQ PRIVATE LIMITED), we are committed to protecting the privacy of our students and educators. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
- Account Data: Name, email address, and phone number provided during registration.
- Academic Data: Grade level (8th–10th or JEE aspirants), school affiliation, and subjects of interest.
- Submission Data: Images or text of homework, answers, and notes uploaded for AI grading and conceptual analysis.
- Performance Data: Scores, time spent on questions, and identified "conceptual gaps" or misconceptions.
- Usage Data: Device information, IP address, and app interaction logs via our PWA.
2. How We Use Your Data
- AI Grading & Feedback: To analyze student answers and provide personalized feedback on JEE Main/Advanced topics.
- Teacher Insights: To provide educators with analytics on class performance and individual student struggle points.
- Product Improvement: To refine our AI models and expand our question bank based on common student misconceptions.
- Communication: To send updates regarding your academic progress or app features.
3. Data Sharing & Disclosure
- With Educators: If you are part of a school-linked account, your academic progress and homework analysis are shared with your designated teachers/school administrators.
- Service Providers: We may share data with cloud hosting (e.g., AWS/Google Cloud) and AI processing services.
- Legal Compliance: We will disclose data if required by Indian law or the DPDP Act.
- No Sale of Data: We do not sell your personal academic data to third-party advertisers.
4. Data Security
We implement industry-standard encryption (SSL/TLS) for data in transit and at rest. Given our focus on JEE preparation, we ensure your practice data and "Concepts" analytics are stored securely.
5. Your Rights (DPDP Act Compliance)
Under the DPDP Act 2023, you have the right to:
- Access a summary of your personal data being processed.
- Correct or update inaccurate information.
- Request the erasure of your data (subject to legal retention requirements).
- Withdraw consent for data processing at any time.
6. Children’s Privacy
For students under the age of 18 (specifically grades 8–10), we encourage parental supervision. We do not knowingly collect data from minors without the implied consent of the educational institution or parent.
7. Contact Information
For any privacy-related queries or to exercise your rights, please contact our Grievance Officer:
Grievance Officer
CONCEPTS HQ PRIVATE LIMITED
22/5, Therubeedi Village, Ramanagar, Karnataka - 562121
Email: team@conceptshq.ai